Specialist, Employee Absence Management

Catholic School Centre
People Services

1000 – 5 Avenue SW, Calgary

Overall Accountability

The Employee Absence Management Specialist is responsible for processing short-term employee absences, facilitating the deployment of Guest Teachers and casual support staff through SmartFind Express and responding to employee inquiries regarding various leave issues. 

Specific Accountabilities 

• Reviews daily absences and assists in the placement of Guest Teachers and casual support staff into vacancies using SmartFind Express and by calling available Guest Teachers and casual support staff  

• Responds to inquiries regarding Guest Teachers and casual support staff and prearranged placements; including verification of timesheets 

• Enters data for Guest Teachers and casual support staff and requests for Guest Teachers and casual support staff 

• Maintains database of Guest Teachers and casual support staff and locations 

• Provides support to staff in the use of SmartFind Express and PS Self-Service functions: resolves issues and responds to questions related to absences, leaves and absence balances, through Service Now requests  

• Compiles absence information and produces various statistics and reports; communicates employee absence information to appropriate shareholders  

• Responsible for tracking completion of required training for guest teachers and casual staff.  

• Works with pay services to ensure guest teachers and casual staff are paid correctly 

• Regularly prepares reports and or excel spreadsheets for different departments 

• Prepares sick leave entitlement letters, and employee vacation notices, when required

Qualifications

• High School Diploma

• One (1) to two (2) years’ experience in Human Resources  

• Experience with SmartFind Express and PeopleSoft preferred 

• Experience arranging coverage for large numbers of employees 

• Understanding of the school system 

• Customer service experience  

Other Skills 

• Proficiency with Microsoft 365 

• Ability to prioritize, work independently and meet deadlines 

• Exemplary communication and interpersonal skills 

• Ability to deal with confidential material and sensitive issues in a manner demonstrating sound judgment and diplomacy